Soft skills When working as a Scrum Master you have to constantly make sure the Scrum principles are followed, but there are also other aspects that requiring handling as well, and they are more subtle yet equally important for successfully managing developing teams. I am talking about soft skills such as managing team conflicts, encouraging people, knowing how to challenge your team members. There are times when some of your guys behave inappropriately versus others, or their attitude/behavior is counter-productive and you have to step in and correct these problems with diplomacy… Read More